Kanaalstraat 157-4
1054XE Amsterdam
The Netherlands

Company ID: KvK - 91245877
Last Updated: January 2024

This Privacy Policy governs the manner in which SIBONEI ("we," "our," or "us"), collects, uses, discloses, and protects personal information provided by visitors and customers ("you" or "your") on our website, hosted on the Shopify platform.By using this website, you acknowledge and consent to the practices outlined in this Privacy Policy. 

Data Collection

To comply with legal requirements related to your personal data, it's important to clarify that we only use your information as needed to provide the services you've asked for. These services include giving you access to our website and delivering the orders you place on our online store. Additionally, we use your data to keep you informed about your orders and occasionally send you surveys to gather your feedback on your experience with our online store and the products you've purchased.

When you make a purchase on our online store, we engage in a buying and selling process that necessitates the collection of specific personal information you provide, such as your name, address, and email address. Furthermore, we also gather data pertaining to your order, which includes details like the type and quantity of products you've ordered, the purchase price, the order placement date, the order's status, the chosen payment method, payment specifics, information related to product returns, and any customer service requests. This comprehensive data collection is essential to manage and maintain your customer profile effectively.

While you navigate through our store, it's important to note that we automatically collect certain information for the purpose of enhancing our website. This includes your computer's Internet Protocol (IP) address, along with additional metadata like your web browser type, the time of your visit, and the specific content you view. This data assists us in making improvements to our website.

Regarding email marketing, if you grant us your consent, we may send you emails pertaining to our store, updates on new products, and other relevant information. We prioritize obtaining your permission before sending such communications.

Disclosure of Information

We may disclose your personal data to our partners within the limits permitted by law, e.g. for purposes of carrying out deliveries. For example, to execute your orders, we use services of our partners (such as payment services providers or shipping and delivery services offered by our logistics partners). We will only provide these partners the information they need to provide the services agreed.

We may also disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help to ensure the secure handling of credit card information by our store and its service providers.

You may also want to read Shopify Terms of Service or Privacy Policy

Third-Party services

Typically, the third-party providers we engage with will only access, utilize, and disclose your data to the extent necessary to perform the services they offer to us.

However, it's important to note that specific third-party service providers, such as payment gateways and payment transaction processors, have their own privacy policies that govern the handling of information required for transactions related to your purchases. It is advisable to review these providers' privacy policies to comprehend how your personal information will be managed by them.

Additionally, please bear in mind that some of these providers may be located in jurisdictions different from your own or ours. If you choose to proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are situated.

Once you exit our store's website or are redirected to a third-party website or application, our Privacy Policy and website's Terms of Service will no longer govern your actions. We do not assume liability for the actions or privacy policies of third parties under any circumstances.


When you interact with links on our store's website, you might be directed to external websites. Please be aware that the privacy practices of these other websites are beyond our control, and we recommend that you review their privacy policies. We do not assume responsibility for how these external sites handle your data.


To enhance your interaction with our website, we employ cookies and similar technologies. These tools serve a dual purpose. Some are essential for the proper functioning of our online store and site features, while others are used for supplementary purposes.

Our utilization of cookies is primarily directed toward understanding website usage, facilitating smoother navigation, aggregating site analytics, and refining our website and service offerings. They assist us in tasks such as tracking the number of visitors, assessing user behavior on our websites, and optimizing website performance. You have the option to prevent or remove cookies from your device or computer if you prefer. It's important to note that some features of our website depend on cookies to operate properly, and disabling them may impact the performance of the site.

Amendments to this Privacy Policy

We retain the right to amend this privacy policy whenever necessary. We recommend you check it regularly. Any alterations or clarifications become effective immediately upon being published on the website. If substantial changes are made to this policy, we will provide a notification to keep you informed about what information we gather, its purpose, and any circumstances in which it might be used or disclosed.

Contact information

If you wish to: access, modify, rectify, or delete any personal data within our possession, raise a concern, or seek further information, please reach out to us at We are at your service for any such inquiries or requests.