SIBONEI®

Kanaalstraat 157-4
1054XE Amsterdam
The Netherlands



Company ID: KvK - 91245877
Last Updated: January 2024


At Sibonei, we are committed to providing our customers with high-quality products and excellent service. However we understand that there may be instances where you need to return a product. To ensure a smooth and hassle-free return process, please read and adhere to our return policy below.

Data Collection

To be eligible for a return, your item should be in its original packaging and remain unopened, unused, and unchanged from its original condition. You must initiate the return request within 14 days from the purchase date, and remember that you are responsible for covering the shipping costs for the return. Upon receiving the returned item and confirming that it meets the criteria, we will process your return, and once your refund request is authorized, the credited amount will be automatically returned to your original payment method, typically within a specific timeframe.

Damaged or Defective Products

In the event that you receive a damaged or defective product, please contact us on info@sibonei.com immediately. We will provide further instructions on how to proceed.If you have any questions or concerns regarding our return policy or your specific return, please do not hesitate to reach out to us at info@sibonei.com. We are here to assist you and ensure your satisfaction. Sibonei is dedicated to making your shopping experience enjoyable and convenient. Thank you for choosing our products, and we appreciate your understanding and cooperation with our return policy.